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Review Highlights
“*I like the cleaning options they offer - deep cleaning, fridge clean, green cleaning products, etc.” in 3 reviews
“They worked so hard, left my house spotless and couldn't have been more professional or polite.” in 2 reviews
“Griselda and her crew exceeded my expectations and made my house shine.” in 3 reviews
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About the Business
Business owner information
Carolina R.
House cleaners in Washington DC Office cleaners Silver Spring | Deep cleaners Washington DC Home cleaning Washington DC Office cleaning Airbnb cleaning Maid Service Post construction cleaning Move in cleaning Move out cleaning service Deep cleaning service in Washington DC Washington DC Eco cleaning service Ecoverde Maids is a top-rated cleaning service provider in Washington DC metro area. We offer online booking, instant pricing, no complicated options, no contracts, no crazy up- sell, or unexpected charges. Our cleaners are ARCSI & IICRC certified, trained to the highest industry standards. Our employees are trustworthy and are held accountable to our standards & go through a comprehensive training and safety program and comply with all Federal and state laws and regulations. We are committed to offering fast, reliable service at a price that makes sense, backed by our 100% Quality Service Guarantee: If you are not absolutely delighted with the service, we will reservice the area within 24 hours of notification for free, most cleaning companies wouldn't dare stand behind a guarantee like this. Keep your house, office, and rental property clean and fresh with our premium cleaning services at a price that makes sense. You'll enjoy the benefits of a full-time housekeeper without the cost. Contact us today!
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Overall rating
88 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Rachael L.Arlington, VA170186Mar 26, 2024
Maria did a fantastic job with our home, especially in our master bathroom which had lots of stubborn stains. Will be booking another cleaning in the future!
Helpful 0Thanks 0Love this 0Oh no 0 - Jackie C.Washington, DC04Feb 25, 2024
We have booked Ecoverde Maids frequently over the last few years and they always do an excellent job. Our most recent cleaner, Jaqueline, was quick, efficient, and thorough - and a delight! We look forward to booking our next service.
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Carolina Rodriguez G.
Mar 1, 2024
Thank you for sharing your experience!
- Lindsay M.Fairfax, VA02Jul 21, 2023
Maria cleaned our home today and left it looking and feeling great! We are so grateful!
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Carolina Rodriguez G.
Jul 22, 2023
Hi Lindsay, thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated, Maria is a great cleaning tech and we look forward to continuing to provide the highest quality service at your home!
- laz b.New York, NY391261Apr 12, 2023Updated review
I've been using the service for about two years and they've always done a great job. Today, Andrea cleaned my apartment and she was new to me. She did a wonderful job, just like all the other workers have done.
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Carolina Rodriguez G.
Feb 1, 2019
Thank you for your feedback, we are happy to have you as a customer!
Sep 30, 2019Previous reviewI've used this service three times and they've always done a good job. They've been on time, quick, friendly, and make my home look great. I've called customer service with questions and they were also helpful and easy to get in touch with. I definitely recommend Ecoverde!
Aug 7, 2019Previous reviewI've used this service three times and they've always done a good job. They've been on time, quick, friendly, and do a nice job. I've called customer service with questions and they were also helpful and easy to get in contact.
Jan 17, 2019Previous reviewGood service, quick and thorough job. The workers were friendly and professional. I appreciated that they were on time and that the company sends multiple reminder/confirmation emails.
- Annmarie W.Washington, DC15153Mar 28, 2023
If I could give 10 stars I would. Everyone has been so nice and helpful. Andrea came back today for the second time and did an amazing job. Everything is sparkling clean and looks much better than when I do it. She worked very efficiently yet thoroughly and had no problem working around me and my cat. I am so grateful to have found this company and hope I can have Andrea come back again.
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Carolina Rodriguez G.
Mar 28, 2023
Hi Annmarie, thank you for the fantastic review! We put a lot of effort into making our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support and we hope to see you again soon!
- 493227403Nov 3, 2021Updated review
Docking a star because a few days before Ecoverde were scheduled to clean, they advised us that they unfortunately double booked us, and were not able to come in on that scheduled day at all. They did try to reschedule for another day, but due an upcoming celebratory event, we needed it done on that scheduled day.
This was a bit of an inconvenience, so we had to find another cleaning service.Helpful 0Thanks 0Love this 0Oh no 0Jul 21, 2021Previous reviewWe've recently used their cleaning services and were left impressed!
Ecoverde offers competitive pricing, and easy, straight forward online booking. They also contact you afterwards, to ensure satisfaction with their services.
Although initially there were a few areas that were missed, they rectified the situation and had our cleaner come again to address those areas.
Helena is a gem and did such an amazing job, and whenever we decide to book for an occasional deep cleaning, we'll definitely request her again.
Highly recommend this company! - Zachary P.Silver Spring, MD18Apr 23, 2022
Cancelled on me twice in one week. First time they texted me a couple of hours in advance, saying the cleaner had an emergency. OK, fair enough, they quickly rescheduled me for the weekend through a text message, but apparently forgot to send me a confirmation email (and maybe forgot to actually schedule me?)
Then they never showed up on the weekend, this time without any warning whatsoever. After I contacted them to find out if they were going to show up, they asked to reschedule again. No way.Helpful 1Thanks 0Love this 0Oh no 0 - Sarah R.Silver Spring, MD88433Sep 1, 2022
I just had my townhouse cleaned by Maria and it was lovely. My house feels so clean and fresh. It was my first time having a house cleaning, so I wasn't sure what to expect but she took care of everything and it was a great experience. I look forward to booking with Ecoverde Maids every couple of months to treat myself to a clean house! I love how clean my kitchen is
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Carolina Rodriguez G.
Sep 1, 2022
Hi Sarah, we really appreciate you trusting us to make your home sparkling clean, we would be more than kappy to keep providing you our services!
- Kate S.Washington, DC272Oct 4, 2021
Really mixed results with this service. On their first visit they broke a luckily relatively new mirror, and the insurance claim for that took forever. We paid for eco products and they were not consistently used. We had multiple conversations with each cleaner (changes each visit) about not using scented products and that if they needed something other than what they had to let us know- and we almost always ended up with a house smelling like fake flowers. We told them not to touch our bed, and yet they kept a doing so. My spouse (who the booking was under) had multiple conversations with the office staff about this and then when she finally cancelled the future cleanings got called and told 'we had no idea there were problems'.
In the end, we expected a higher level of service for the amount of money spent, and they were not able to deliver. To be clear, we offered to provide all cleaning products to meet our specific low scent requirements, communicated regularly about what was needed and not needed, and were very patient as we've both cleaned houses before and understand it can take time. I think for people who want a basic clean they're fine. For us, not a fit.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carolina Rodriguez G.
Oct 4, 2021
Thank you very much for your review, we apreciate you comments since it is situations like this that give us the chance to improve and keep growing. The situation presented is not an example of the way we try to handle our business. We are a professional cleaning service with more than 9 years in the industry, and as professionals we recognize when we do a good job and in this opportonity, we didn't.
Once again we apologize for not meeting your standards and expectations, and for all the inconveniences you had to go through, this is an experience that will make us grow and become better, and if you think there is anythen we can do for you in the future, we'd be more than happy to help you out anyway we can. The door will always be open in case you want to restablish again a commercial relationship with us. Thank you for allowing us into your home and for being such a great customer. - L G.Washington, DC0271May 6, 2021
I went with Ecoverde due to the positive reviews on Yelp, and maybe those reviews are warranted for the most basic of cleanings. I paid over $500 for a post-construction cleaning of my new, EMPTY, 3-bedroom, 2 bathroom, 1800 sq. ft. house, however, and really do not feel like I got $500+ worth of services (~$300 more than the ~$200 quote that I received for a basic cleaning of my house had it been furnished).
Part of the increased price was interior cleaning of the fridge and oven, which happened, but the bulk of the extra cost was for a post-construction clean after contractors generated a lot of dust while working in the house for weeks. I needed that dust gone before I moved in the next day. When I did a walk through of the house while the maids were still here, it looked okay. As I moved in next day, squatting down and climbing up on stools to put things away, it became obvious that they did not remove the dust from places that were not immediately in eyesight (e.g., the top of the fridge, the space immediately under a cabinet). The move in took so much longer than it needed to because we had to clean the areas we were filling with our stuff as we went.
Maybe getting to those spaces would have required a degree of extra effort, but isn't that why I paid more than $500 for this service? For the extra effort? Honestly, the house was completely empty when the team arrived -- no carpets to vacuum, no furniture to dust or wipe down. Boxes had not even been moved in yet, so the house was completely clear of all obstructions. The space could not have been in an easier condition to clean. I feel like I could have paid the $200 for a basic clean and received the same degree of "clean" that Ecoverde left me with after I paid $500 for an enhanced, post-construction clean.
Ecoverde called me to see if I was satisfied with the clean and I relayed all of this to them. Like most cleaning companies, they offered to send a team back to address the oversights (cleaning companies never offer refunds, only re-cleans). But, by then, we'd already cleaned the overlooked spaces ourselves because we had to move in. I had thought I might continue with Ecoverde for basic biweekly cleans because the ladies who came were really nice and seemed like people we could trust to have in our home on days one of us could not be here. But, being overcharged this way really does not sit well with me, so I'm going with another company. I wish the ladies who cleaned my place the best, though.Helpful 1Thanks 0Love this 0Oh no 0
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